Shipping Policy

🚚 Shipping Policy
Luxcape Co. | UK Orders

We believe every parcel should feel like a small ritual of calm.
Whether it’s a candle to light your evening or a sweater to wrap you in warmth, each Luxcape order arrives carefully, thoughtfully, and with care.

🕯️ Order Processing
All orders are lovingly packed and prepared within 3–5 business days.
You’ll receive a confirmation email once your parcel is on its way.

Please note: During peak seasons or new collection launches, processing may take a little longer — but we promise, the wait is worth it.

📦 Shipping Time
Once dispatched, UK delivery typically takes 7–10 business days.
We ship via trusted courier partners, and tracking details (where applicable) will be sent to your email after dispatch.

🌍 Shipping Area
At this time, Luxcape ships within the United Kingdom only.
We’re working toward offering international delivery in the future — stay connected through our newsletter for updates.

📬 Missed Deliveries & Delays
If a delivery attempt is missed, please follow the courier’s re-delivery or pick-up instructions in your tracking email.

Occasionally, delays may happen due to weather, postal strikes, or seasonal surges. We appreciate your patience and welcome you to reach out if you have any concerns.

🕊️ Need Help?
We’re happy to help with any shipping or delivery questions.
📧 Contact us at support@shopluxcape.com

💛 With care,
The Luxcape Co. Team
Stillness. Scent. Style. Serenity.